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Episodes
Discussions about the business side of orthodontics, legal and risk management issues, practice profitability, marketing and more...
Episodes

Oct 29, 2015
Oct 29, 2015
2 min
Dr. John Callahan, AAO Trustee, discusses a new program designed to facilitate stronger communications with members “AAO Working For You” with Pam Paladin. Contact Dr. Callahan via Facebook at https://www.facebook.com/aaotrusteecallahan
Sep 4, 2015
Sep 4, 2015
21 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss the importance of selecting an attorney for your practice and how to find one.
In Segment 2, Dillard provides guidance on how to manage a belligerent patient or parent, and advice for dealing with a patient is trying to tell you what you should do in treatment.
Jul 30, 2015
Jul 30, 2015
17 min
AAO general counsel Kevin Dillard, with host Pam Paladin, discusses ethics in paid and non-paid advertising for orthodontists.
Jun 26, 2015
Jun 26, 2015
9 min
AAO general counsel Kevin Dillard, with host Pam Paladin, explains the implications of the June 25, 2015 U.S. Supreme Court ruling on King v. Burwell.
Length:9 minutes
Jun 23, 2015
Jun 23, 2015
26 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss social media and online reputation management.
In Segment 2, Kevin O’Neill from Squire Patton Boggs, provides updates on the repeal of the Medical Device Tax and the RAISE Act.
Length: 26 minutes
May 11, 2015
May 11, 2015
14 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss the U.S. Truth in Lending Act and how it applies to orthodontic practices.
In Segment 2, Dr. Gary Baughman, Speaker of the House of Delegates, discusses the upcoming meeting in San Francisco.
Apr 14, 2015
Apr 14, 2015
27 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss the advisability of employment contracts for orthodontists who are employees or independent contractors.
In Segment 2, Dillard addresses the potential drawbacks orthodontists can face should they participate in charity auctions and/or group discounts.
Apr 1, 2015
Apr 1, 2015
24 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss patient records and record keeping.
In Segment 2, Dillard provides answers to frequently asked questions about HIPAA.
Mar 19, 2015
Mar 19, 2015
28 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss the top four “red flags” about situations of patients in treatment.
In Segment 2, Elizabeth Franklin, claims manager for the AAO Insurance Company, discusses the pros and cons of refunding orthodontic fees.
Length: 28 minutes
Mar 9, 2015
Mar 9, 2015
27 min
In Segment 1, AAO general counsel Kevin Dillard and host Pam Paladin discuss King v. Burwell, a case recently heard by the Supreme Court. The ruling, expected in June 2015, may have implications for orthodontics.
In Segment 2, Kevin Dillard answers some frequently asked questions about situations orthodontists may encounter involving parents of divorced patients, and the advisability of split contracts.
Length: 31 minutes
